Privacy Policy

1. Introduction

Quiet Dream ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website quiet-dream.com or use our translation services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Request translation services or quotes
• Subscribe to our newsletter
• Contact us through our website or email
• Provide documents for translation

This information may include:

• Name and contact information
• Email address and phone number
• Business information and requirements
• Documents and content for translation

2.2 Usage Information

We automatically collect certain information when you visit our website, including:

• IP address and browser information
• Pages visited and time spent on our site
• Referring website information
• Device and operating system information

3. How We Use Your Information

We use the information we collect to:

• Provide translation and interpretation services
• Respond to your inquiries and provide customer support
• Send newsletters and marketing communications (with consent)
• Improve our website and services
• Comply with legal obligations
• Protect our rights and prevent fraud

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party contractors who assist in providing our services
• Legal Requirements: When required by law or to protect our legal rights
• Business Transfers: In connection with any merger, sale, or transfer of our business
• Consent: With your explicit consent for specific purposes

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through our cookie management system. For more information, please see our Cookie Policy.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Translation documents are typically retained for 7 years for quality assurance and legal compliance purposes.

8. Your Rights

Under UK data protection laws, you have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to processing of your personal information
• Request restriction of processing
• Data portability
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

9. International Data Transfers

Your information may be transferred to and processed in countries other than the UK. We ensure that such transfers are protected by appropriate safeguards, including standard contractual clauses approved by the relevant authorities.

10. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us: